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Vendor Scanner: Papyrs (Stunf)
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Who are you (company) and how long have you been around?
We are Stunf, the company behind Papyrs, and we build user friendly web products for businesses and professionals. Stunf was founded in 2007 and we launched our first product in late 2008. Papyrs is our newest product, which we’ve launched in early 2012.
What does your product do?
With Papyrs companies can create their own online social intranet site with simple drag & drop, without the need for any technical knowledge. All kinds of information can be added to pages, like text and files, activity streams, online forms, social media widgets and so on. This way Papyrs can be used as an internal wiki / knowledge base, for document management, processing requests, improving internal communication and much more.

What makes you unique in this industry that I am not able to get with other vendors?
Papyrs finally makes it possible for small/mid-sized companies (<500 employees) to easily set up and customize their own intranet, without the need for expensive technical consultants, hardware or an IT department. We have a heavy focus on design and we think setting up an internal intranet site should be easy for the people who have to use it daily.
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Who are your 3 main competitors?
SharePoint, Confluence, custom-made intranet software

Which are your existing customers?
We have customers from all over the world, in various industries, from financial services to the food industry and everything in between. You can find more information on some of our customers on our website.
Is it possible to customize the environment?
Absolutely. Using our drag & drop editor you can customize any page and form in your intranet. We also offer a theme editor to match the style with your own branding, and offer white labelling for larger accounts.
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What do you bring to the table in terms of top benefits versus us simply implementing it ourselves?
Building custom intranet software is a very expensive and time consuming process. We have spent years developing Papyrs to provide companies with a tool that they can use to deploy a custom intranet in minutes, instead of months, and with a fraction of the cost. Besides, upgrading, hosting and supporting your intranet can be a lot of work, and is a huge distraction if it’s not your core business; all of this is included with Papyrs.
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Are there any differences between hosted and on-premise versions of the software?
Papyrs is a fully hosted solution, which means we take care of all the support, maintenance and upgrades. An on-premise version might be introduced in the future, but is not available at this point.
Who owns the data we’ll share on the platform, you or us?
You. The ownership of the data completely stays with you.
Can we monitor and track usage?
We offer integration with Google Analytics to track the usage of your intranet pages.
How can I get my data out at the end of our relationship?
We hope it’s not needed, but whenever you want to cancel your subscription we’ll help you export your data.
What are your best practice approaches to gaining adoption of your product?
We try to make it as easy as possible for companies to get started, and for employees and/or clients to start contributing and communicating on the site. We often hear companies also create dashboard pages with an overview of links to relevant information and forms, which employees quickly start using as a homepage.
Which languages does your product support?
Papyrs is currently available only in English. Most of the interface consists of customizable menus and pages however, for which companies can use their own text and language.
What kind of support can we expect from you after implementing your product in our organization?
We offer fast and helpful support to all customers (by email, but we schedule phone conversations as well): requesting support is just a click away in the Papyrs interface.
Do you have a community of customers that we can participate in to share experiences and approaches?
There’s no separate community site, but we’re active on social media like Twitter and have extensive online documentation pages.
What is the model for upgrades and releases?
We’re constantly working on new features and improvements, and upgrade Papyrs on a continuous basis. All upgrades are included, and because it’s online, you’re always automatically using the latest version.
What is your pricing model?
We offer several pricing tiers based on the number of employees. See http://papyrs.com/signup/ for an overview.
Who should our readers get in touch with for more information?
Just drop us a line at [email protected], we’ll get back to you as soon as possible.
Is there something else you would like our readers to know about you?
We also integrate with Google Apps. If your business is on Google Apps, you can find us in the Google Apps Marketplace.pyr

